IT & Managed
Data Solutions
"We are ready to support you when needed"


IT Professional Services & Solutions

As operations and the systems that support them become increasingly complex, many of us are finding that the systems we once relied on are not capable of keeping up. Legacy systems are often too small, too outdated to handle many technical functionalities, or too fragmented as a result of additions and updates over many years. Replacing, updating or integrating current systems can refresh business in a way that will help you realize significant cost savings in maintenance while increasing productivity and reducing risk. A2D offers a range of state-of-the-art, customizable IT services that are delivered within the framework of existing business processes, so as to optimize IT infrastructures and accelerate performance.

Existing programs can be improved, or new ones expertly developed, with Program Management services that combine advanced technologies with consultants who are experts in their field. Program Management services are designed to manage the technical aspects of a client's program for efficiency optimization, so that their efforts can be better focused where they are needed most. To assist Program Managers in effectively managing programmatic, schedule, and technical risks, our consultants combine functional expertise in technology, engineering, and sound management principles with the best technologies. Consultants support our clients at every stage of the program life cycle with services that address every aspect of program management, including:

- Planning

- Feasibility Assessments

- Compliance Monitoring

- Reporting

- Audits

Program Management

The Program Management consultants are also able to address many elements of the acquisition cycle, including technology demonstration/validation, testing of full-scale engineering development, production of systems, and installation management. Further, we offer:

- Systems Engineering and Integration

- Cost/Benefit Analysis

- Concept Visualization

- Tool Development

- Transition Plans

- Training

- Contingency Planning

- Disaster Recovery Planning

Process Management Solutions

Process management solutions employ the most cutting edge technology to improve the processes that support our client's projects. Our innovative methodology for developing and managing processes facilitates a more streamlined organization by harmonizing processes for a better flow of information. A2D process management solutions are also designed to maintain flexibility, for simplified upgrading as needs change and develop.

In developing a customized process management solution, seasoned experts provide analysis of current processes and strategic advice on improving them. These consultants work with clients every step of the way to:

- Assess existing processes and procedures

- Design an enhanced or new process that streamlines information flows by eliminating current trouble areas

- Test the new processes

- Optimize new processes by analyzing performance results and identifying potential problem and opportunities for improvements

- Deploy the improved process

- Continue monitoring the process to ensure optimal results

Premise Network Design & Engineering

A robust network is the foundation of effective information sharing, which is why A2D offers next-generation networks that facilitate quick and seamless communication from one location to many. Our network engineers have end-to-end network design experience, meaning that they have the capabilities to build a network from the ground up, to synthesize new network capabilities with an existing network, or to troubleshoot functioning network issues. The collective experience of the A2D team means that we are able to deliver integrated system configurations that produce reliable, robust, flexible and cost effective systems that offer optimal return on investment.

The A2D methodology for designing and engineering a sustainable network includes planning, designing, integrating and finally operating and optimizing the solution, is based on experience and best practices and includes:

- Developing a thorough project plan

- Determining installation and integration requirements

- Creating a detailed topology

- Assessment of traffic levels and capacity requirements

- Assessment of security needs

- Analysis of needs in consideration of budget constraints

- Providing forecasts of planned network will operate

Our network engineering options include:

- Wireless/Satellite

- MPLS/VPN

- Content Networking

- Optical/DWDM/SAN's

- Frame-relay/ ATM Network & Service Inter-working

- LAN/WAN

Call Center and Help Desk Services

Mission critical Help Desk services help manage projects and services with end-to-end IT issue management and round-the-clock support for systems, networks and projects. A2D offers a range of options to meet help desk and call center needs, from development of the technical aspects to providing a fully functional outsourced help desk.

A2D has the capabilities to support mainframe, midrange, client/server and desktop systems due to our proprietary tools, world class technologies, proven processes and procedures, and highly skilled consultants. Our Held Desk services deliver support for a diverse range of IT issues, such as:

- Network access

- Password resets

- Customized software applications

- Commercially available software applications

- Proprietary software applications

- Hardware operations

- Systems availability and operations

- Software installations

Cabling & Inside Plant

A quick response time can be critical to any organization. A structured cabling system minimizes reaction time by increasing the speed at which information is processed and shared. As a part of our network services, A2D offers structured cabling options that can support multiple data, voice, video and multimedia systems. A2D has capabilities in both inside cabling (Cat 5, Cat 5e, Cat 6, Cat 6e, etc) and outside plant implementation of fiber-optic networks. We also provide related equipment and services such as business telephone systems, voice mail, paging systems, wireless communication technology, and fast internet access solutions.

Infrastructure Installation services we provide are:

- Requirements Analysis

- Site Survey

- Network Design & Engineering

- Pre-Job Construction

- Network & Cable Installation